Hotel a West Alton

“Staff was very friendly and helpful.”

“My daughter and I spent “2” nights at this beautiful hotel. Everything was perfect. We received outstanding assistance from staff members and the breakfast menu had a wide assortment of delicious hot and cold food choices. Wishing to thank all staff members for a wonderful stay and experience!”

“Staff is very accommodating.”

“Our experience at the West End was disappointing. Before our arrival, we specifically requested a quiet room away from noise. Despite this, we were assigned Room 102, which is directly next to the hotel's laundry room. The washing machines operate 24 hours a day, and every night we could hear and feel the washing machine vibrating so strongly that it felt like a small earthquake, making it very difficult to sleep. We also used the guest laundry facilities. Although the washing machine clearly...

“Camera pulita, letto comodo, personale molto gentile. Wifi ok, doccia buona. Colazione base forse da implementare con qualche marmellata e magari waffle. ”

“Cedes was an absolute star at customer service”

“Nice hotel with very helpful and accommodating staff at the front desk, room service and when calling with questions. If you’re in tower two, expect a little bit of a walk to get to your room. Ice machine was broken and had to call room service to get ice on my floor. Overall, a good experience and the food from room service was very good. If you like old-fashioned traditional hotels where you can actually get a full meal delivered to your room this might be it for you. It is also within walking...

“Everyone was so nice and friendly. Very helpful. We enjoyed our stay and will be back when we return to Sy Louis”